FAQ's
Guarantors
If you are a student, or unemployed you will need a guarantor. You may also require a guarantor should your income fall short of the required figure. Each guarantor will need to complete an application form and be referenced before a tenancy can be considered. The guarantor will also have to sign the deed of guarantee before the tenancy can proceed.
Tenants Administration Fee
We ask you to pay this fee to cover the administration costs of preparing the tenancy documentation and costs of credit references. The fee is payable at the time of submitting the application. Please note that if your application fails or is withdrawn, the cost is non-refundable.
Restrictions
Please be aware that some Landlords impose certain restrictions in respect of the following:
- Pets
- Smokers
- Housing Benefit
- Students
Please refer to your local branch for further information on individual properties and if restrictions apply.
Timescales
It usually takes a minimum of 7 working days before you will be able to move into your property. Although every effort will be made by all parties to accommodate your moving date, unfortunately, no guarantees can be made. The office at which you submit your application will notify you as to whether your application has been successful. Once your application has been approved, a mutually convenient time and date will be agreed for the tenancy to commence. At this point it will be necessary for all prospective tenants and guarantor/s (where required) to attend the office to sign the tenancy agreements and other relevant documentation. Once the Tenancy Agreement has been signed you will receive a counterpart copy for your retention.
Advance Payment
Please note that an advanced payment of a month’s rent and the security deposit must be paid before the keys can be released. Your initial payment can only be made by banker’s draft or building society cheque or cash.
Rent
You will also be asked to complete a direct debit/standing order mandate for the monthly rental payments. This will be payable each month in advance and will be collected on a set date as stated in the tenancy agreement. For joint or multiple tenancies, only one mandate can be accepted.
Tenants Content Insurance
The Landlord is not responsible for insuring any of your personal belongings. Therefore we strongly recommend that you obtain adequate contents insurance. If you would like a free, no obligation quotation please speak to one of our branch representatives.
Non-Managed Lets
Where Pettys is not responsible for the management of the tenancy, you will be given the Landlord’s contact details in case you need to report any maintenance problems.
Utilities
Pettys will write to the gas, electricity and water suppliers notifying them of meter readings at the commencement of the tenancy. We will also write to the local authority for council tax purposes. Please note that we strongly recommend that you also inform the suppliers to ensure that your details have been received and processed.